🎧Contact Support
Kizzy offers 24/7 customer support, please be patient as our small team works to serve you!
Create a ticket in the support discord server
Click to join our support discord server
Navigate to the Support sidebar and click #open-a-ticket for a private conversation with a team member
Still need help?
Reach out to us at [email protected] and we will get back to you as soon as possible. We have a small but mighty team ready to help you out with any issues or questions you might have. Kizzy's support team is all real humans and located around the globe.
Help us help you
Please send all support requests in English.
Send us a detailed description of the issue
Send us a screenshot or screen recording (if possible, bonus points for sure)
Include information like your Kizzy account email and full name
Include your user ID (tap on your name on the profile page) and transaction IDs, if relevant
Be respectful and kind (we are all human)
Quick heads-up: sending multiple emails can slow things down, so it’s best to send everything in one go!
Important Security Note: Be aware of crypto scams - Kizzy team members will never DM you first, ask for private keys, or ask for your wallet passwords.