Terms of Service

Kizzy Terms and Conditions

Version 1.1

Effective from September 8th, 2025

1. Introduction

1.1. These Terms and Conditions (“Terms” or “Agreement”) set out the basis upon which you may access and make use of, and the basis upon which we may supply, our services to you from www.kizzy.io (the “App” or “Website”). Please be sure to read these Terms which include our Privacy Policy, Betting Rules, Responsible Gambling, and any other Terms and Conditions we may introduce from time to time, carefully as they form a legally binding contract between you and us.

1.2. The Terms are drafted in English. Any translation into another language is only for the convenience of the reader. In the event of any conflict or inconsistency the English language shall prevail over any translated version.

1.3. To contact us, please email [email protected] or use the contact options provided within the App.

2. Kizzy.io

2.1. Kizzy.io is operated by 100x Limited., (hereinafter “Kizzy”, “We”, or “Us") a company registered in the Isle of Man with company number 022347V and registered office at PO Box 227, PEVERIL BUILDINGS, PEVERIL SQUARE, DOUGLAS, IM99 1RZ, Isle of Man. We are licensed and regulated by the Isle of Man Gambling Supervision Commission (“GSC” or the “Commission”) to undertake online gambling.

3. Definitions

3.1. Agreement or Terms – means these Terms and Conditions (as amended from time to time).

3.2. End User - the customer and individual who has agreed to the Betting Rules and places bets via the App.

3.3. Bet - a risk-based agreement between the End User and Kizzy on the outcome of an Event or Market.

3.4. Market - a discrete betting proposition offered by Kizzy in relation to an Event or metric.

3.5. Event - any social media, sports, esports, virtual sports, political, entertainment or other occurrence on which Kizzy offers odds.

3.6. Maximum Win Limit – means the cap on total Winnings credited to one customer, as stated in the Betting Rules.

3.7. Services – means all gambling, betting, transactional and ancillary services provided by Kizzy through the App.

3.8. Wallet – any blockchain address or payment instrument you control and use to deposit or withdraw.

3.9. App – the Kizzy.io interface through which End Users are registered and place bets (regardless of operating system).

4. Acceptance

4.1. By registering an account with the App, you enter into a contract with 100x Limited and agree to be bound by these Terms. These Terms come into force immediately upon completion of your registration process, including checking the acceptance box and successfully creating an account.

4.2. Your agreement to these Terms constitutes acceptance of electronic communications for the purpose of entering contracts and, to the fullest extent permitted by law, waives any requirement for signature by hand.

4.3. Each time you access our App, Website or services, you are deemed to accept the Terms as they are currently drafted, including any amendments published since your last visit or use of the services. You are responsible for periodically reviewing this page for updates.

4.4. We reserve the right to revise and amend these Terms and all associated documents at any time. Amendments become binding and effective immediately upon publication on this Website. Continued use of the App following such publication indicates your agreement to the amended Terms. If you object to any amendments, you must cease use of the App and services immediately.

4.5. In the event of any conflict between these Terms and any Betting Rules or other documents referred to herein, these Terms shall prevail.

4.6. If you do not agree to accept and be bound by these Terms, you must not use our services or App.

5. Accounts and Account Verification

5.1. To utilize our services and undertake any betting transactions on Kizzy you must first register on the App and open an account.

5.2. In order to open your account you will be asked to provide us with personal information which pertains to your name, date of birth and contact details including, but not limited to, your address, email address and other details (as applicable).

5.3. You agree to provide all relevant personal information to us on opening of your account and it is your responsibility to ensure that your personal information is kept up-to-date in your account on Kizzy.

5.4. For information relating to our collection of and processing of your Personal Information please refer to our Privacy Policy.

5.5. In opening an account with us you warrant that:

(i): you agree that your use of this App is at your sole risk and further understand and agree that by using the Website and / or the services, you may lose money on bets and you accept full responsibility for any such loss;

(ii): you are (a) over 18 years of age and (b) above the age at which gambling or gaming activities are legal under the law or jurisdiction that applies to you (“relevant age“);

(iii): you are not in a Restricted Territory or in a country where gambling is illegal;

(iv): you are not excluded or currently self-excluded from gambling;

(v): you accept and acknowledge that you are solely responsible for understanding and complying with any laws and regulations applicable, in the country in which you reside, to your use of the services and access to this App;

(vi): you have not previously had an account closed by us for any reason;

(vii): you are opening account for your own personal use

5.6. You may open only one account with us. Any additional accounts that are opened may, in our sole and absolute discretion, be closed by us and any amounts credited to such account returned to you.

5.7. You may not open an account or operate an account on behalf of a business or legal entity.

5.8. Your account must not be transferred, sold, pledged, assigned or otherwise dealt with in any way. Any such action may result in immediate closure and forfeiture of all associated rights.

5.9. You agree and acknowledge that it is your sole responsibility to ensure that you are in compliance with all laws applicable to you, including any restrictions that apply based on your jurisdiction.

5.10. By accepting these Terms and registering an account, you agree that we may, at any time, conduct identity, fraud, source of funds, biometric, and other checks required under applicable law or to protect the App’s integrity. You agree to provide any documentation requested. We may suspend access until verification is completed. We may use third-party verification providers for this purpose.

5.11. In accordance with the laws of the Isle of Man, we are required to obtain enhanced due diligence (EDD) documentation for high-risk customers, including politically exposed persons (PEPs), individuals subject to any regulatory warnings, or any customer posing a heightened risk. Additional verification will be required where you, for the first time, deposit or withdraw funds in an amount exceeding €3,000 or currency equivalent in a single transaction or series of linked transactions.

5.12. You are solely responsible for the security and confidentiality of your login credentials. Any activities conducted through your account are your sole responsibility. We are not liable for any misuse resulting from your failure to safeguard these credentials.

5.13. If any amount is mistakenly credited to your account, that amount remains our property and may be removed at our discretion. If your account becomes overdrawn, you are liable to repay the overdrawn amount in full.

5.14. We reserve the right to refuse registration at our sole discretion, without the obligation to provide any reason.

6. Dormant and Inactive Accounts

6.1. We reserve the right to charge you a fee of €5 (or currency equivalent) per calendar month known as the inactive account fee if you have not logged into your account, or used the service, or made any bet in any section of the service for 24 consecutive months or more, you will be notified that we will start charging you the fees on the 23rd month of inactivity and you will always have the option to log in and withdraw your funds.

6.2. The inactive account fee will be withdrawn from your account on a monthly basis to the extent that your account remains in credit and only for the period during which there remains no account activity after the initial 23-month period has passed. If the inactive account fee is due to be withdrawn from your account and the balance of your account is less than €5 (or equivalent currency), the inactive account fee shall comprise the remaining funds in your account.

7. Account Suspension and Closure

7.1. You may request to close your account at any time by sending an email from your registered email address to our support team. Any contractual obligations already matured will be honored.

7.2. We may suspend or permanently close your account, with or without notice, if:

(i): you are suspected of engaging in fraudulent, unlawful, collusive or improper activity;

(ii): you are in breach of these Terms or applicable laws and regulations;

(iii): your account is being used for the benefit of a third party;

(iv): your account is being accessed in breach of jurisdictional restrictions;

(v): we are requested to do so by law enforcement, a regulatory authority, or court;

(vi): you are identified as a problem gambler or display problematic behavior without self-exclusion;

(vii): you have deployed betting strategies or software intended to circumvent App mechanics or the house edge;

(viii): we are unable to verify your identity, source of funds, or location.

7.3. If your account is suspended or closed for the above reasons, we may void any pending bets, withhold or retain any winnings or funds, and recover any claims, direct losses, damages, or expenses incurred by us. You agree to indemnify us in respect of any such claims to the extent permitted by law.

7.4. We reserve the right to retain funds associated with accounts where there has been a violation of these Terms or any suspected fraudulent behavior, including sybil attacks or manipulation that harms the App, other players, creators, or social media platforms.

7.5. If your account remains unresolved following suspension for a period of five (5) years, any remaining funds may be forfeited and, where required, remitted to the relevant regulatory authority in accordance with applicable law.

7.6. We are under no obligation to reinstate an account once it has been suspended or closed. We may, at our sole discretion, consider such requests on a case-by-case basis.

7.7. We reserve the right to suspend or close any account for operational, regulatory, or compliance reasons at any time. Contractual obligations already matured will be honored and remaining balances, if any, will be returned unless otherwise prohibited by law.

8. Jurisdiction and Restricted Territories

8.1. Access to the Website and services is strictly prohibited for individuals who are located in or are residents of certain jurisdictions where we do not offer our services or where use of our services is contrary to local law or regulation. These include, but are not limited to: Afghanistan, Albania, Algeria, Australia, Austria, Belarus, Belgium, Bolivia, Bonaire, Brazil, Bulgaria, Burkina Faso, Burundi, Cameroon, Central African Republic, Chad, China, Comoros, Colombia, Congo (Brazzaville), Cote D'Ivoire, Curacao, Cyprus, Cuba, Czech Republic, Denmark, Egypt, Estonia, France, Georgia, Germany, Greece, Hungary, India, Iran, Iraq, Ireland, Italy, Kenya, Lao PDR (Laos), Lebanon, Liberia, Libya, Lithuania, Malta, Mozambique, Myanmar, Namibia, Nepal, Netherlands, North Korea, Norway, Ontario Canada, Poland, Portugal, Republic of the Congo, Romania, Russia, Saba, Slovakia, South Africa, South Sudan, Spain, St. Maarten, Statia, Sudan, Sweden, Switzerland, Syria, Turkey, Ukraine, United Arab Emirates, United Kingdom, United States of America, Vatican City, Venezuela, Vietnam and Yemen.

8.2. We reserve the right to block or restrict access to the services from any additional jurisdiction at our sole discretion, including those where local regulations, sanctions, or licensing requirements prevent legal operation of our product.

8.3. You are solely responsible for complying with the laws applicable in your local jurisdiction. By using our services, you confirm that you are not located in any of the above restricted territories, and that your use of our services does not violate any applicable laws or regulations.

8.4. We deploy a combination of automated and manual tools, including but not limited to geolocation checks, device fingerprinting, VPN and IP masking detection, and blockchain analysis, to prevent access from restricted territories. Any attempt to circumvent these controls is strictly prohibited and may result in permanent account closure and forfeiture of any associated balances.

8.5. We shall not be liable for any loss or damages arising from attempts to access the services in a restricted territory, whether through VPNs, proxies, or any other means of obfuscation. You agree to indemnify and hold us harmless for any consequences arising from such unauthorized use.

9. Deposits and Funding

9.1. Kizzy supports Monad blockchain payments. All deposits must be made using supported cryptocurrencies.

9.2. All users have a Kizzy Monad deposit address which they may send Monad supported cryptocurrencies to.

9.3. Not all crypto currencies are permitted funds for deposit. Customers must pay close attention to the currencies that Kizzy’s deposit addresses can accept. Depositing non-permitted assets may result in the loss of those funds, and Kizzy will not be able to recover them. Users take full responsibility for ensuring that the funds they deposit into their Kizzy wallet are of an accepted type.

9.4 By depositing permitted funds, you warrant that:

(i): you are the rightful owner of the cryptocurrency used to fund your account;

(ii): the funds do not originate from criminal, fraudulent, or unauthorized activity;

(iii): the wallet or payment method used for deposits belongs to you and is under your control.

9.5. There is a risk of losing cryptocurrency when using Kizzy, and we assume no responsibility for any such losses. You acknowledge and accept that the value of cryptocurrency can fluctuate quickly and dramatically, and that all use of services is at your sole risk.

9.6. Deposits will be credited to your Kizzy account only upon actual receipt by us and/or our agents. Cryptocurrency transfers are not reversible, and delays may occur due to network congestion.

9.7. Deposits are subject to minimum and/or maximum limits as determined by your account status, game usage, and method of deposit. If a customer deposits funds which cause a limit to be breached, funds may be inaccessible until appropriate account verification steps are completed by the customer.

9.8. We are not a financial institution. Deposited funds do not accrue interest, are not insured by any financial agency or covered by any deposit protection scheme, and will not reflect any changes in currency FX fluctuation or variance.9.9. All deposited funds must be used solely to engage with the services provided on the App. If we believe, in our sole discretion, that funds were deposited without intention to participate in such services, we may suspend or terminate your account and may report such activity to relevant authorities.

9.10. Any attempts to deposit using wallets or addresses that do not belong to you may result in forfeiture of the funds and account closure.

9.11. In accordance with the conditions of Kizzy’s license, granted by the Isle of Man Gambling Supervision Commission regarding the protection of customer funds, we are obliged to inform you about what happens to funds we hold on account for you, and the extent to which such funds are protected in the event of our insolvency. We hold all customer funds or funds deposited by you to your account wholly separate from other company funds in a legally designated client account. This means that the monies in your account are protected in the event of insolvency and can be repatriated to you. This legally designated client account will at all times hold more than 100% of the total amount of all players’ funds.

10. Placing Bets

10.1. You may only bet up to the lesser of:

(i): the amount held in your Kizzy account;

(ii): any limits set in the Betting Rules. We will determine in our absolute discretion what the minimum and maximum bet selection is for each bet and this will be made clear on the Website before you place your bet.

10.2. We will not be responsible, or liable to you, under any circumstances if you play a game and have not fully understood the Betting Rules and/or how the game is operated. You confirm that you are fully aware that there is a risk of losing money when interacting with the services.

10.3. By using our services, you acknowledge and agree that you are wholly responsible for any losses you may suffer. You agree that your use of the services is at your sole option, discretion and risk and further, that you will have no claim(s) whatsoever against Kizzy.

10.4. Individual games may be subject to maximum payouts, as detailed in the relevant Betting Rules. You acknowledge and agree that it is your responsibility to ensure that you understand the Betting Rules for any game that you wish to play and that you are comfortable that a bet you place, if successful, may exceed the maximum payout as stated in the Betting Rules.

11. Withdrawals

11.1. You are not entitled to a refund on any sums deposited to your Kizzy account. However, you may request a withdrawal of funds from your account provided that:

11.1.1. You are not in breach of these Terms;

11.1.2. Any identity, source of funds, or other verification checks required under applicable anti-money laundering or other laws have been completed to our satisfaction;

11.1.3. We are not conducting an investigation into any game error, App irregularity, or suspected breach of these Terms; and

11.1.4. There is no suspected or confirmed unlawful, fraudulent, collusive, or improper activity involving your account, including but not limited to cheating, use of automated tools such as bots, sybil tactics, artificial engagement schemes, collusion, or criminal enterprise.

11.2. We reserve the right to delay or deny any withdrawal request at our sole discretion while we conduct additional compliance checks, review source of funds, or investigate suspicious activity. If funds are withdrawn prior to the conclusion of such checks, we reserve the right to reverse the transaction.

11.3. Transactions may be reviewed to comply with applicable anti-money laundering obligations. We may report any suspicious transactions to the appropriate authorities.

11.4. If funds are paid to you in error, you agree to immediately return such funds upon request and acknowledge that you hold those funds in trust for Kizzy. We will use reasonable efforts to notify you of any such errors as soon as we become aware of them.

11.5. Kizzy accepts no responsibility for withdrawal requests submitted incorrectly. It is your responsibility to ensure the accuracy of all withdrawal instructions. If you become aware of a mistake in a deposit or withdrawal, you must notify us immediately. We will use reasonable efforts to resolve the matter, but are not liable for your errors or omissions.

11.6. By default, we will process withdrawals using the same method used to fund your account. If this is not possible, or if you request a different method, we may require additional documentation to verify that you are the legal holder of the withdrawal address. Withdrawals may be delayed or suspended until satisfactory verification has been received.

11.7. You are solely responsible for ensuring that all payment information including blockchain addresses linked to your Kizzy account are accurate and up to date. Failure to maintain accurate details may result in failed or rejected withdrawal requests.

11.8. If you believe your payment method has been compromised or if you suspect identity fraud, you must notify us immediately. We will suspend your account to prevent further activity until instructed otherwise by you.

12. Tax

12.1. Prior to your use of the service and on an ongoing basis you represent, warrant, covenant and agree that:

12.1.2. You are solely responsible for reporting and accounting for any taxes applicable to you under relevant laws for any winnings that you receive from us;

12.1.3. You are solely responsible for any applicable taxes which may be payable on cryptocurrency awarded to you through your using the service.

13. Authority

13.1. You agree to the Betting Rules described on the Kizzy.io Website. Kizzy retains authority over the issuing, maintenance, and closing of the service. The decision of Kizzy’s management, concerning any use of the service, or dispute resolution, is final and shall not be open to review or appeal.

14. Rewards and Bonus Incentives

14.1. From time to time, we may offer rewards, bonuses, or promotional incentives at our sole discretion. By registering an account with Kizzy and using the services, you acknowledge and agree to be bound by the Terms and Conditions of any such rewards or promotions.

14.2. All rewards, bonuses, or promotions may be subject to specific Terms if those Terms are outlined on the App or associated promotional material.

14.3. By activating or participating in any reward, bonus or promotion, you confirm that you accept the relevant Terms and Conditions applicable to that bonus or promotion.

14.4. Rewards, promotions, bonuses, and special offers may be modified or withdrawn at any time at our sole discretion.

14.5. Once forfeited or deactivated, a reward will not be reactivated under any circumstances. Any bonus funds already credited to your account before forfeiture will remain available unless otherwise stated.

14.6. If we believe that a customer is abusing or attempting to abuse a bonus or promotion, or is acting in bad faith, we may, at our sole discretion, deny, cancel, or withdraw any bonuses or promotions and suspend or terminate access to the App or specific features.

14.7. Creating multiple accounts for the purpose of claiming additional rewards, promotions or bonuses is strictly prohibited and will be treated as abuse.

14.8. We reserve the right to remove or cancel any bonus we reasonably believe is associated with bonus abuse.

14.9. We reserve the right to cancel any bonus that has not been claimed within the advertised claim period.

14.10. All bonus-related decisions, including eligibility, allocation, and revocation, are made at our sole discretion and are final.

15. Errors

15.1. We take reasonable steps to ensure the accuracy and integrity of the services, but errors may occur. These may include, without limitation, data entry errors, technical or software malfunctions, pricing or odds misstatements, acceptance of bets after markets have closed, miscalculated winnings, incorrect bonus credits, or any other issue that causes the service to operate in a way that was not intended or advertised.

15.2. In the event of an error, we reserve the right, at our sole discretion, to correct the error and re-settle any affected bets using the correct Terms that should have applied, or to declare the affected bets void and return the original stake. If the error is related to bonus funds or promotional rewards, we may remove or adjust such funds accordingly.

15.3. If any funds or bonuses are credited to your account in error, whether due to technical issue, manual mistake, or otherwise, those funds are deemed to be held in trust for Kizzy and must be returned upon request. We may recover such funds directly from your account balance, or suspend your ability to withdraw until the matter is resolved.

15.4. You agree not to use the App to intentionally exploit errors in pricing, markets, payouts, or bonus distributions. If we believe that you have acted in bad faith to benefit from an error, we may void related bets, withhold winnings, suspend your account, and take further action.

15.5. We are not liable for any loss, including loss of winnings, that results from an error by us, our suppliers, or you. You are required to inform us immediately if you become aware of any error affecting your account, a bet, or any aspect of the services.

15.6. We reserve the right to recover overpaid winnings and adjust your account to correct any mistake. If your account has insufficient funds to cover the amount owed, we may demand repayment and pursue recovery action as needed.

15.7. All bets placed using funds obtained through an error may be voided. Any resulting winnings may be forfeited or must be returned upon request. If the winnings have already been withdrawn, we may take reasonable steps to recover the funds. Gambling debts are enforceable in law in the Isle of Man.

16. Complaints and Disputes

16.1. If you have a complaint or dispute related to your account, betting activity, transactions, bonuses, or any aspect of the Services, you must contact us at [email protected] as soon as reasonably possible. Please include your user ID, the date of the incident, and a clear explanation of the issue.

16.2. We will investigate in good faith and may request additional information. We aim to provide an initial response within 14 days, but this may take longer for complex cases.

16.3. If you are not satisfied with our response, you may request escalation. A senior member of our team will review the matter and issue a final internal decision.

16.4. If you remain dissatisfied, you may refer the complaint to the Isle of Man Gambling Supervision Commission (GSC), our designated Alternative Dispute Resolution (ADR) provider. More information is available at www.gov.im/gambling.

16.5. We may temporarily suspend affected transactions or freeze associated funds during a dispute, without impacting other parts of the App unless required.

16.6. Our final decision is binding unless overturned by the GSC or a court of competent jurisdiction.

16.7. We reserve the right to reject complaints deemed frivolous, abusive, or repetitive, and may suspend or restrict accounts in such cases.

17. Breaches

17.1. We reserve the right to suspend, restrict, or permanently terminate your account if we determine, in our sole discretion, that you have breached these Terms. Breaches include but are not limited to:

(i): Violations of applicable laws or regulations;

(ii): Fraudulent activity;

(iii): Unauthorized automation or scripting;

(iv): Exploiting bugs or errors;

(v): Any conduct that harms the App’s integrity or security;

(vi): Market manipulation

17.2. In cases of a material breach, Kizzy may: Withhold or confiscate funds; Cancel pending bets; Void promotions or bonuses; Report your conduct to legal or regulatory authorities

17.3. We may block your ability to register a new account and take legal action if appropriate.

18. Indemnity

18.1. You agree to fully indemnify and hold harmless Kizzy, its officers, directors, employees, agents, and affiliates from and against all claims, damages, liabilities, losses, costs, and expenses - including legal fees - that arise from:

(i): your breach of these Terms;

(ii): our violation of any applicable law or third-party rights;

(iii): your misuse of the services

19. Matters Beyond Our Control

19.1. We cannot be held liable for any failure or delay in providing the service due to an event of force majeure which could reasonably be considered to be outside our control despite our execution of reasonable preventative measures such as: an act of God; trade or labour dispute; power cut; act, failure or omission of any government or authority; obstruction or failure of telecommunication services; or any other delay or failure caused by a third party, and we will not be liable for any resulting loss or damage that you may suffer. In such an event, we reserve the right to cancel or suspend the service without incurring any liability.

19.2. We are not liable for hardware or software failures, whether owned by Kizzy or by third-party providers, that impact service delivery or access to the App. This includes but is not limited to server outages, database corruption, wallet provider interruptions, or SSO authentication service failures.

19.3. Kizzy disclaims any liability for the performance or non-performance of third parties that affect your use of the services, including payment providers, data feeds, or communications infrastructure. We are also not responsible for any delays or losses caused by actions or inactions of Internet service Providers or third-party hosting environments.

20. Limitations and Liability

20.1. Under no circumstances, including negligence, shall we be liable for any special, incidental, direct, indirect or consequential damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the use (or misuse) of the service even if we had prior knowledge of the possibility of such damages.

20.2. Nothing in these Terms shall exclude or limit our liability for death or personal injury resulting from our negligence.

21. Governing Law

21.1. These Terms and any matters related to them shall be governed by, and construed in accordance with, the laws of the Isle of Man. You agree that the courts of the Isle of Man shall have exclusive jurisdiction over any claim, dispute, or matter arising from or relating to these Terms, and you waive any right to object to proceedings being brought in those courts, including any objection based on inconvenient forum or lack of jurisdiction.

22.2. Kizzy may, at its sole discretion, bring proceedings against you in any court of competent jurisdiction. The initiation of proceedings in one or more jurisdictions shall not preclude proceedings in others, whether concurrently or not, as permitted by applicable law.

22.3. You acknowledge and agree that all gambling debts arising from your use of the services, including any amounts owed to Kizzy due to your breach of these Terms or misuse of the App, are legally enforceable under Isle of Man law. Kizzy reserves the right to pursue legal action in any appropriate jurisdiction to recover such debts.

23. Equipment

23.1. Our App is primarily accessed through a mobile Progressive Web App (PWA). While we strive to ensure a smooth and responsive experience, the performance and functionality of the services may be affected by factors beyond our control, including your device type, operating system, browser version, or internet connection quality.

23.2. We do not guarantee that the App will be free from interruptions, delays, bugs, or errors. We are not liable for issues that result from:

(i): your mobile device hardware or software;

(ii): your internet or data service provider, or;

(iii): network outages, lag, or latency.

23.3. If you experience difficulty placing bets, receiving updates, or viewing certain features, these may be due to your technical environment and not the App itself.

23.4. By using the App on a mobile device, you accept responsibility for any charges (including data or roaming fees), potential loss of data, or device performance issues that may occur during use.

23.5. Due to screen size limitations, the mobile interface may differ slightly from other formats. This includes, but is not limited to, the positioning or visibility of certain game names, App elements, or betting information. All essential functionality remains available regardless of the interface used.

24. Responsible Gambling

24.1. Kizzy is committed to responsible gambling and provides players with tools to self-exclude, set deposit limits, or request cooling-off periods. You may activate these options within the App or at any time by contacting our support team.

24.2. Once a self-exclusion request is received and confirmed, it will be applied immediately and cannot be reversed until the agreed exclusion period ends. During this time, your account will remain locked.

24.3. While we take reasonable measures to enforce self-exclusion, you acknowledge that responsibility is shared. If you attempt to bypass restrictions by creating new accounts or using alternate credentials, Kizzy shall not be held liable for any losses incurred.

25. Intellectual Property

25.1. Kizzy and its licensors are the sole holders of all rights in and to the App, including its code, structure, organization, user interface, design, and all related services. This includes but is not limited to all copyrights, trade secrets, and other intellectual property rights.

25.2. You may not, except as expressly permitted by law or authorized by us in writing:

(i): copy, distribute, publish, reverse engineer, decompile, disassemble, modify, or translate any part of the App or its services;

(ii): use the services in a manner that violates any applicable laws or regulations; (each of the above is referred to as an “Unauthorised Use”).

25.3. Kizzy reserves all rights not expressly granted to you under these Terms. Your access to and use of the App does not grant you any ownership rights in the services, source code, visual assets, or any underlying materials.

25.4. All content made available through the App — including but not limited to images, graphics, animations, audio, video, text, and interface elements (the “App Content”) — is the exclusive property of Kizzy or its licensors and is protected by intellectual property laws. You may not use, copy, distribute, or exploit any such content without prior written consent.

25.5. If you become aware of any Unauthorised Use of the App or its Content, you agree to promptly notify Kizzy and provide reasonable assistance in any investigation or enforcement action we may take in response.

26. Severability

26.1. If any provision of these Terms is found to be illegal, invalid, or unenforceable in any jurisdiction, the remaining provisions shall remain in full force and effect. The validity and enforceability of the rest of the Terms shall not be affected in that jurisdiction or in any other jurisdiction.

27. Assignment

27.1. Kizzy may assign or transfer any of its rights or obligations under these Terms, in whole or in part, at any time without notice. You may not assign, transfer, or otherwise dispose of your rights or obligations under these Terms without our prior written consent.

28. Miscellaneous

28.1. No failure or delay by Kizzy to enforce any provision of these Terms shall be deemed a waiver of our rights, nor shall it affect the validity of any part of these Terms or our right to enforce each and every provision.

28.2. Nothing in these Terms creates or is intended to create any third-party rights or benefits, nor shall it be deemed to establish a partnership, agency, trust arrangement, or joint venture between you and Kizzy.

28.3. These Terms constitute the entire agreement between you and Kizzy in relation to the services and supersede all prior agreements, understandings, and communications, whether oral or written.